The Lauragais Tourisme Tourist Office is marked Tourism Quality ™ since 2013. This state certification guarantees our visitors a high level of quality in the tourist services we offer. It allows the entire team to position itself in a process of continuous improvement.
A commitment since 2013
The Qualité Tourisme™ brand is a brand that brings together the rigorous quality approaches undertaken by tourism professionals. This approach is voluntary. Compliance with its benchmark is essential to the proper functioning of the structure. It is embodied in good practices assimilated and shared by the entire team. Here are the main criteria:
- A warm welcome
- Attentive staff
- A mastery of foreign languages
- Personalized services
- Clear and precise information
- Guaranteed cleanliness and comfort
- A discovery of the destination
- Taking into account customer opinions.
“Quality Tourism” becomes “Destination of Excellence”
Since May 2024, “Destination of Excellence” has replaced the “Qualité Tourisme” brand.
The new label aims to strengthen quality across the entire range of tourist offerings: accommodation, catering, places to visit or enjoy leisure activities, tourist information points and transport.
In addition to the challenge of quality of reception and services, which drives the sector, this label reinforces in particular the level of requirement in terms ofeco-responsibility.
In 2025, as part of the renewal of its commitment, Lauragais Tourisme aims to obtain the “Destination of Excellence” label.
